Privacy Policy

Welcome. At Slewsoft we care about your privacy and handle data with respect. This policy explains what we collect, how we use it, and your rights under Canadian privacy law (PIPEDA). If you have questions, contact us at privacy@slewsoft.com.

1. What we collect

We collect only the information necessary to provide and improve our services:

• Account and contact details when you sign up or request work (name, email, company).
• Billing and payment information collected through secure payment processors.
• Usage and analytics data to maintain and improve our product and user experience.
• Communications you send to us (support requests, feedback).

2. How we use information

We use data to:

• Provide and operate our services, and communicate with you.
• Process payments and invoices.
• Improve product reliability, performance, and features.
• Comply with legal obligations and protect rights.

3. Cookies and similar technologies

We use cookies and similar tools for session management, analytics, and to remember preferences. You can manage cookie settings via your browser; disabling some cookies may affect site functionality.

4. Third-party services

We may share limited data with third-party service providers (hosting, payments, analytics) who process data on our behalf under contract. These providers have their own privacy controls—check their policies for details. Our site may include links to external websites; we are not responsible for their privacy practices.

5. Your rights under PIPEDA

If you're in Canada, you have rights including:

• The right to access personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to withdraw consent where processing is based on consent, subject to legal or contractual restrictions.
• To exercise these rights, contact privacy@slewsoft.com. We'll respond promptly and in accordance with applicable law.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfect; if we learn of a data breach affecting you, we'll notify you as required by law.

7. Data retention

We retain personal information only as long as necessary to provide services, meet legal obligations, and resolve disputes. If you ask us to delete your data, we'll respond in line with legal requirements and operational needs.

8. Changes to this policy

We may update this policy from time to time. Material changes will be posted with a revised effective date. Continued use of our services after a change constitutes acceptance of the updated policy.

Contact

For privacy questions or to exercise your rights, email: privacy@slewsoft.com.